Rest assured, you'll enjoy speedy and tracked delivery, regardless of the number of kits you order. That’s the Pott’d way.

Order before 2pm and your kit will be delivered within 2-3 working days. Less waiting, more creating.

Yes, it is! Our ceramics and paints are tested to meet strict US toy safety standards, including CPSIA, ASTM F963, and US FDA CPG 545.450 & 545.400 for ceramicware intended for food use. Just follow our instructions and avoid painting the rim or inside of the mug. The ceramics are pre-fired, and home-oven baking won’t affect their safety when used as directed. Got more questions? We’re always happy to help.

No need to preheat! To avoid cracking, set your oven to 150°C (300°F), immediately place your painted ceramics inside, and let it bake for 30 minutes. Ensure the paint is completely dry beforehand—usually about 30 minutes air-drying. This method protects your ceramic’s design for long-lasting vibrancy after multiple uses and washes.

Scan the QR code on the front of the instruction manual to access your online painting video tutorials, helpful tips and care guide - all thoughtfully curated by our creative experts.

To keep your pieces looking its best and lasting longer, always hand-wash it—skip the dishwasher to prevent the paint from fading. After washing, make sure to dry it right away to avoid any water marks. Also, remember, your painted pieces aren't microwave-safe and needs a gentle touch due to its fragile nature. 💦

Not quite right or need something different? No worries, simply return your kit anytime using our returns portal.